Field Engineer
Guangzhou, Full-time
Unity Technologies is currently seeking an experienced Field Engineer who will lead handle incoming technical issues from Unity users. This incumbent would have deep knowledge of Unity and how it is used in large projects. Instrumental in helping key Unity users ship amazing games and applications.
Responsibilities
Provide in-depth consultation and support to developers who are planning to use Unity for their games and simulations
Become a technical expert in the use of Unity product portfolio (Unity Pro, Source Code, etc) for game and simulation development
Build long-term relationships with technical decision makers and influencers within key accounts
Provide technical presentations and technology demos at trade shows and on customer site visits
Provide product development recommendations and technical data to Unity ’ s product development teams
Act as a strong internal advocate for our customers ensuring feedback is communicated between sales and product engineering
Act as an ambassador for our customers offering regionalized feedback to our product development processes
Requirements
5+ years of experience in game programming, simulation programming or games middleware with knowledge of game development process and platforms
A bachelor ’ s degree (or equivalent) in computer science, math, or a related field
Practical understanding of 3D graphics algorithms and web technologies
Strong oral and written communication skills addressing various groups of customers: technical, business, and/or project management
Demonstrated consultative customer management skills
Willing to travel
Self-starter, highly motivated individual
Experience in working as developer support engineer in related field
Experience in working as part of a cross-functional team
Who We Are
Unity is the creator of the world ’ s most widely-used real-time 3D (RT3D) development platform, giving content creators around the world the tools to create rich, interactive 2D, 3D, VR and AR experiences. Our 800+ person engineering team keeps Unity at the bleeding-edge of technology by working alongside partners such as Magic Leap, Google, Facebook, Oculus and Microsoft to ensure optimized support for the latest releases and platforms.
Apps made with Unity reach 2.7 billion devices worldwide and were installed more than 24 billion times in the last 12 months. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more.